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The role of AI in business strategy: what leaders need to know
The role of AI in business strategy: what leaders need to know
07/15/2025
Authored by
Bashar Jabban
As artificial intelligence (AI) transitions from a technological novelty into a strategic imperative, business leaders face a pivotal question:
how can AI be embedded into the core of business strategy to drive real value?
This article examines three key aspects of AI's role in contemporary business strategy: facilitating more thoughtful decision-making, enhancing operational efficiency, and shaping the future of corporate strategy.
How AI Supports Smarter Decision-Making
AI's greatest strength lies in its ability to process immense volumes of
data
and extract actionable insights. From predictive analytics to real-time dashboards, AI empowers leaders to make faster, more informed decisions.
In my recent article, "
The Role of Digital Alignment, AI, and Agentic AI in Digital Transformation
", I emphasized that aligning AI with clear business objectives—what we call digital alignment—is essential.
AI must not be treated as an isolated innovation, but rather as a strategic enabler that directly contributes to unlocking the true potential of AI: the key role of digital alignment and data strategy in delivering measurable outcomes, such as optimizing supply chains, forecasting market shifts, or enhancing customer engagement.
Moreover, as highlighted by Harvard Business Review in "
The Missing Link in Artificial Intelligence-Enabled Transformation
", the lack of a robust data strategy is the number one bottleneck in scaling AI initiatives. Leaders must prioritize data governance, accessibility, and quality to fully leverage the decision-making potential of AI. Establishing clear data standards, consistent data management practices, and transparent data governance frameworks are foundational steps to ensure AI delivers accurate and valuable insights.
AI-Driven Insights for Operational Efficiency
Operational efficiency represents one of the most immediate and tangible benefits of AI adoption. By automating repetitive tasks, enabling intelligent resource allocation, and facilitating real-time monitoring, AI is transforming business operations.
In my previous newsletter issue, "
AI in Business - Hype vs. Reality
", I argued that AI is not a shortcut—it's an amplifier of existing capabilities. Companies that integrate AI into their operations aren't only reducing costs, but also significantly improving margins and accelerating innovation.
For instance, predictive maintenance powered by AI in the manufacturing sector can predict equipment failures before they occur, significantly reducing downtime and maintenance costs. Similarly, dynamic pricing models enabled by AI in the retail industry respond swiftly to market changes, maximizing profit margins.
The key to success is straightforward yet strategic: start small with focused pilot projects, iterate rapidly based on real-time feedback, and scale purposefully, ensuring alignment with broader organizational goals.
The Future of AI in Corporate Strategy
Looking ahead, AI will not merely support business strategy—it will actively shape it.
A recent report from McKinsey & Company reveals that nearly 90% of business leaders now see AI as fundamental to their company's strategic roadmap. AI's capabilities—anticipating market trends, personalizing customer experiences, and simulating strategic scenarios—will redefine competitive advantage.
Generative AI technologies, such as advanced large language models (LLMs), will further expand AI's strategic impact by enabling unprecedented levels of personalization and automation, as outlined in "
The CEO's Guide to Digital Alignment
" I explored how generative AI ushers in a new era of business model innovation. Leaders must now consider how these technologies can create differentiated products and services, foster deeper customer relationships, and drive transformative operational efficiencies.
For leaders, the critical challenge is not so much mastering the technology itself but rather understanding its broader implications. Bold, informed choices about AI deployment will become the hallmark of future-ready enterprises, creating sustainable competitive advantages and positioning organizations as pioneers in their industries.
Key Takeaways
AI is no longer optional—it's a strategic necessity. To unlock its full potential, leaders must:
Start with a clear vision.
Ensure that AI initiatives align seamlessly with the company's long-term objectives and strategic direction
Build a strong data foundation.
Prioritize data governance, data quality, and accessibility to enhance the effectiveness of AI
Foster a culture of trust and continuous innovation.
Encourage experimentation, learning, and collaboration to fully integrate AI-driven solutions
Treat AI not merely as a tool, but as a strategic partner.
Embed AI into the organization's core operations and decision-making processes to drive sustained growth
The future belongs to organizations that strategically align their digital transformation efforts, leveraging AI thoughtfully and effectively.
Conclusion
AI represents both a remarkable opportunity and a strategic imperative for businesses aiming to thrive in the evolving digital landscape. Successful AI adoption requires precise
digital alignment
, a solid
data foundation
, and an organizational culture that embraces innovation. Leaders who strategically embed AI into their core business strategy will be best positioned to navigate the complexities of the future and capture sustainable growth.
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